1. Introduction
TerraZone (“Company,” “We,” “Us,” or “Our”) values Your privacy and is committed to protecting Your personal data. This Privacy Policy outlines how We collect, store, use, and protect Your information when You visit Our website or use Our services. By accessing and using Our website, You agree to the terms outlined in this policy.
2. Data Collected
Data Storage Location
TerraZone operates servers hosted in secure data centers, ensuring compliance with applicable data protection regulations, including GDPR. We implement industry-standard security measures to safeguard Your information.
Registration Data
If You register on Our website, We store Your username, email address, and any additional personal information added to Your user profile. You can view, edit, or delete Your personal data at any time (except for Your username). Website administrators can also access and edit this information as necessary.
Purchase Data
To receive product support or access Our services, You may be required to provide purchase information. This information is securely stored and used to verify eligibility for support and services.
Support Data
If You submit a support request, the information You provide (including contact details and issue descriptions) is stored to facilitate assistance. Any third-party support platforms We use adhere to strict data protection policies.
Comments
When You leave comments on the website, We collect the data shown in the comments form, along with Your IP address and browser user agent string for spam detection and security purposes.
Contact Form
Information submitted through Our contact form is sent to Our secure email servers. These submissions are used solely for customer service purposes and are not shared with third parties.
Google Analytics
We use Google Analytics for anonymous reporting of website usage. No personally identifiable data is stored. If You wish to opt out of Google Analytics tracking.
Use of Personal Data
We use Your personal information for the following purposes:
- Verifying user identity during website usage
- Providing technical support
- Sending important updates and notifications
- Monitoring account activity to prevent fraud and enhance security
- Personalizing user experience
- Ensuring optimal website performance and administration
3. Embedded Content
Pages on Our website may include embedded content (e.g., videos from YouTube). Embedded content from other websites behaves as if You visited the source website, meaning these third parties may collect data, use cookies, and track interactions. We do not control their privacy policies. Please review their respective privacy policies:
- Facebook: https://www.facebook.com/privacy/policy/
- Twitter: https://x.com/en/privacy
- YouTube: https://policies.google.com/privacy
4. Cookies
We use cookies to enhance Your browsing experience. These small text files help retain preferences, analyze traffic, and improve website functionality. You can disable cookies through Your browser settings, but some features may not work as intended.
Necessary Cookies (All Visitors)
- PHPSESSID: Identifies Your unique session on the website.
Necessary Cookies (Logged-in Users)
- wp-auth: Used for authentication.
- wordpress_logged_in_{hash}: Ensures secure login verification.
- wp-settings-[UID]: Customizes user interface preferences.
For more details, review Our Cookie Policy
5. Who Has Access to Your Data
If You are not a registered user, We do not retain any personal information about You. If You register, the following parties may access Your data:
- Our system administrators
- Our support team (to assist with inquiries and technical support)
6. Third-Party Data Access
We do not sell or share Your personal data with third parties except as necessary to provide Our services. In such cases, We ensure that partners comply with data protection regulations.
7. Data Retention
We retain submitted data (e.g., support tickets, comments) indefinitely unless You request deletion. If You register, We store Your profile information, which You can edit or delete at any time.
8. Security Measures
We implement SSL/HTTPS encryption to protect communications between users and Our servers. In case of a data breach, We will take immediate steps to secure Our systems, notify affected users, and reset credentials if necessary.
9. Your Data Rights
General Rights
If You have an account or have left comments, You may request an exported file of Your personal data. You may also request data deletion, except for information required for administrative, legal, or security purposes.
GDPR Compliance
We comply with GDPR standards for data protection. If You are an EU resident, You may exercise Your rights regarding data access, correction, or deletion.
10. Third-Party Websites
Our website may contain links to external websites. We do not control their privacy policies and are not responsible for data collection practices outside of TerraZone’s domain.
11. Legal Disclosure of Your Data
We may disclose Your data if required by law or in good faith belief that such disclosure is necessary to:
- Comply with legal obligations
- Protect Our rights and property
- Prevent fraud or security threats
12. Contact Us
For any privacy-related inquiries, please contact Us:
- Website: www.terrazone.io
- Email: [email protected]
