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Ticket Due Date

The Ticket Due Date Setting enables you to assign the number of days to Ticket Due Date priorities in which a particular ticket needs to be resolved.

The available Ticket Due Date priorities are,

  • Very Urgent
  • High
  • Medium
  • And Low

To assign days to these, click the Edit

button. Then, input the number of days for each Ticket Due Date.

Once assigned the days, click Update.

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