TerraZone

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truePass Secure Instant Messaging

truePass Secure Instant messaging software solution allows organizations to connect and manage their WhatsApp and Telegram accounts from native or a web interface, providing advanced security measures and file management capabilities. With the added ability to integrate with the truePass hybrid solution, truePass delivers a complete Zero-Trust architecture for ultimate resource segmentation and user access management.

A Comprehensive SaaS Solution for Secure WhatsApp and Telegram Management

In the fast-paced business landscape, organizations heavily rely on instant messaging platforms like WhatsApp and Telegram for communication. However, these platforms pose security risks.

Terrazone’s truePass Secure Instant Messaging addresses this with a comprehensive SaaS solution. It enables organizations to manage security layers, control file types, and prevent cyber threats. The digital vault feature ensures secure cloud storage accessible only to authorized users, enhancing overall data protection.

Protect Your Network

  • Security

With our patented technology, data is securely stored on-premises while the infrastructure is on the cloud.

  • Marketing

Allows organizations to automate numerous tasks, including inventory checks, ordering status inquiries, appointment scheduling, and responding to queries.

  • Integration

Our system seamlessly integrates with your organization’s existing DLP, Threat Intelligence, and CDR systems, eliminating the need for any infrastructure modifications.

  • Support

A service desk can handle multiple customer requests simultaneously, greatly minimizing wait times for representatives. This enables the delivery of efficient and prompt service to a broader customer audience, resulting in substantial resource savings.

Enable

Rest API

truePass is a RestAPI supporter, with a dynamic usage for DB or 3rd party connection, manually or automatically.

Edge Speed

truePass provides a unified platform for authentication, authorization, and user management for web and mobile applications.

Brand Strategy

truePass integrates with multiple applications and services, allowing users to access all of their tools with a single sign-on.

Frequently asked questions

Our platform ensures easy access for employees, departments, and representatives. Get processes automated, call management optimized, and queue management made simple. With real-time management dashboards, administrators can monitor agents’ activities and SLA adherence.

As part of TerraZone’s Instant Messaging, sensitive information is comprehensively encrypted, ensuring enterprise-grade security. In addition to IP whitelisting and advanced data filtering, our security features include cloud, private cloud, and on-premises deployments, among others.”

The implementation time for Instant Messaging is exceptionally fast, and in many cases, you can start using it within just one day. The implementation process is carried out swiftly and efficiently by TerraZone’s dedicated implementation team.

 Instant Messaging seamlessly adapts to a diverse array of devices and platforms, allowing for convenient usage. Whether through the WhatsApp application on computers, WhatsApp Web for web-based access, or mobile phones, the flexibility extends to Terrazone’s web-based system, offering additional options for easy management. This comprehensive support ensures a seamless user experience from any location, at any time.

Absolutely. Instant Messaging aligns with the EU GDPR (European Union General Data Protection Regulation) framework, as stipulated by the European Union in relation to the gathering, utilization, and retention of personal data from member countries. Omnibox is certified in its commitment to meeting the criteria for notice, choice, onward transfer, security, data integrity, access, and enforcement.

In addition, Instant Messaging is compliant with ISO, HIPAA, and FIPS standards, ensuring a robust and secure data handling environment.

  •  Instant Messaging provides the capability to block and monitor both incoming and outgoing files effortlessly.
  • Our system leverages custom automations crafted by administrators and an intelligent bot seamlessly integrated into the platform.
  •  Instant Messaging effectively filters messages that contain specific files or words, offering administrators precise control.
  • Operating on the WhatsApp Web platform ensures a familiar and hassle-free experience for users, eliminating the need for new system integrations or modifications.
  •  Instant Messaging intuitive and user-friendly interface simplifies both the integration process and daily system operations, enabling efficient user management.
  • Additionally, users have the option to connect their personal devices to the Instant Messaging system seamlessly.